Artwork & Files FAQ


PrintOvations realizes that you probably don’t work at a print facility. And you probably don’t order that many printed items on a weekly basis. It’s hard to remember all those pre-production details. So we put together a list of things to consider when supplying your artwork for print production.

What type of files can I send to PrintOvations?
What resolution should my files be in?
What color mode should my artwork be in?
How should I set up my bleed and crop marks?
Can I submit a front and back in the same file?
How should I set up a Spot UV/AQ job?
What is rich black and how can I get it?
How should I set up a screen printing job for apparel?
Can I rush my print order?
Can I cancel my order?
What is you turnaround time?
What if I am unsatisfied with my order?


 

What type of files can I send to PrintOvations?

We recommend saving as a PDF. You may also send the file in the following types: jpg, jpeg, tif, tiff, eps, and png. We prefer that you send PDF with embedded or outlined fonts. PDF’s are easier to handle and will likely speed up your turn-around. Remember to add crop marks and flatten your files before uploading.

If you are ordering embroidery or screen printing services, please confirm the desired file type prior to sending artwork.

What resolution should my files be in?

Low resolution files may be printed as is or will be placed on hold until we receive new files, slowing your turn-around.

DPI

First image: 72 DPI LOW RES IMAGE Second image: SAME IMAGE BUT AT 300 DPI

    We only accept 300 dpi files and no less.
What color mode should my artwork be in?

If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job. You should always start and finish your designs in CMYK color mode.

RGBCMYK

How should I set up my bleed and crop marks?

Bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product.
– The bleed for Standard Products is 0.125″.
– The bleed for Booklets and Presentation Folders is 0.25″.
– For large format banners and signs, please consult with your representative on whether a bleed is necessary.

When sending an .eps or .pdf, make sure you include crop marks so we can cut the job correctly.

Can I submit a front and back in the same file?

No. We are now specifically set up to process one side at a time, and this requires that each side of a job must be on a separate file.

Not separating files will cause delays and you might have to send the files again. Remember to separate the pages of your .pdf files as well.

How should I set up a Spot UV/AQ job?

When creating a Spot UV job, You must include a Spot UV template file along with the regular full color file. The Spot UV template file is used to show where the UV will be placed.

Spot UV Example
Use 100% K to indicate where you would like the UV. White will indicate no UV.

When creating a Spot AQ job, you must include a Spot AQ template along with the regular full color file. The Spot AQ template file is used to show where the AQ will be placed.

Similar to a UV job but instead use white, 0C 0M 0Y 0K, to indicate where you would like the AQ. Black, 100%K, will indicate no AQ.

What is rich black and how can I get it?
Rich black is an ink mixture of solid black, 100% K, with additional CMY ink values. This results in a darker tone than black ink alone. If you print black alone as 100% K, the resulting black may not be as dark as you might like.

100% K ON SCREEN
On Screen

100% K AFTER PRINT
After Print

We recommend using
C 60 M 40 Y 40 K 100
This will give you a deep, dark, rich black.

How should I set up a screen printing job for apparel?

Art design for screen printing is very different from any other type of design. This is due in large part to the inherent limitations of the screen printing process. In addition, the size of the designs necessitates the use of vector art as opposed to pixel based art. Blowing up art to fit on the full back of a t-shirt, or similar garment, (13.5″ x 18″) requires crisp and exact lines.

The general rules for submitting artwork are as follows:

  • The art must be submitted in vector format (ai, eps, pdf)
  • The art must contain not more than four different colors
  • The thinnest lines cannot be less than 0.25 point
  • There can be no gradients, shadows, or colour tints
  • All text should be converted to outline

File Programs and Format: Designs for clothing require the vector art format due to the necessity to blow up and resize art work. Since there are a variety of vector art programs, we have chosen the industry standard; Adobe Illustrator. If we had to get every vector art program and convert different versions of each file sent, we would have more trouble opening the files than we do already. We prefer the files to be sent in the .ai or .eps format, .pdf is also acceptable provided the original design was created in Adobe Illustrator. We run Adobe Illustrator CS5.

No greater than four colors: It is important to understand the actual process of screen printing in order to understand why multiple colours’ cause problems. Each colour requires a separate screen to be created that corresponds to that colour. Then each screen must be perfectly registered over the other so that no overprinting of colours occurs. The more colours you print, the more likely you are to have a registration problem. If the colours overprint, or the fabric moves or stretches, the shirt is then unsuitable for sale.

Thinnest line can be no less the .25 point: Screens are made by putting a chemical emulsion on a mesh surface. Since the screen mesh is of a certain finite size, only lines over a
certain line can actually hold the emulsion. So you are limited to about a .25 point line for screen printing.

Gradients: It is extremely difficult to accurately produce gradients when screen printing. This is because of the way they are produced. If you want to have the background of your design to go from navy blue to aqua blue by gradient, the only way to print it would be to use half tones. What this means is that the screen would be outputted from the computer with dots, which would increase in size as you went from one colour to the other. The navy blue would fade when printed because the dots would get bigger thus printing less of that colour. Then the Aqua screen would be just the reverse. Gradients are difficult to print. The printer can spend days with the art, testing garments and inks before producing a good product.

Text converted to outlines: We do not have every font ever created installed on our computer, therefore it is necessary for all text to be converted to outlines. This will allow us to view your files as they were designed, instead of having our program substitute your font to one that is installed. If you don’t know how to convert text to outlines, please make sure you attach all the fonts used along with the artwork (usually a .ttf or .otf file).

Can I rush my print order?

We try to work individually with our customers to meet whatever their time requirements are. If you need something quicker than our standard turnaround time, please contact us directly at 402-493-3010 to discuss.

Can I cancel my order?

It depends on where it’s at in the process. Please call us at 402-493-3010 to check the status of your job.

What is your turnaround time?

Our turnaround time depends on the job. It is generally 5-7 business days from proof approval depending on the type of the product & service you order. More complex orders generally take longer in production. Turnaround time starts once the order is placed into production and does not include design time. If your job includes design services, please consult with your sales representative to determine a turnaround time.

What if I am unsatisfied with my order?

At PrintOvations we’re dedicated to providing 100% customer satisfaction. If the products you ordered fail to meet your expectations, simply contact us and we’ll do everything possible to see that you’re happy with your PrintOvations experience.

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